In another major contract win Telephonetics ContactPortal has been installed at the Royal Marsden NHS Foundation Trust to improve its internal and external communications.
The Royal Marsden is Europe's largest comprehensive cancer centre, with more than 30,000 patients from across the UK and abroad being treated at the hospital every year.
The Telephonetics ContactPortal is an advanced speech driven solution that acts as an operator and is almost indistinguishable from a human. Callers are met with a polite professional service and simply say the name of the person, department or ward they wish to speak to.
18-Feb-2005
