IBM and Pegasystems Inc have formed a global strategic alliance to deliver payments exceptions and compliance management solutions to the world’s top-tier banks and card issuers and acquirers, to
solve some of the most demanding challenges facing global financial
institutions.
Through solution development that will pair IBM’s infrastructure with
Pegasystems’ ‘smart’ BPM applications for exceptions and dispute management,
wholesale and retail banking customers can benefit from dramatically reduced
costs; decreased payment risks and loss; and rapid issue resolution for
greatly improved service and increased customer loyalty.
30-Jul-2004
